How can we help you?
Search our help center for quick answers to common questions about our healthcare services and products.
How do I book an appointment with a specialist?
You can book an appointment through our website by clicking the 'Book Appointment' button in the top navigation, or by calling our central helpline at +977-1-XXXXXXX. Our patient coordinators are available from 8:00 AM to 8:00 PM daily.
Where can I find information about current medical tenders?
All active tenders are listed under our procurement section. You can navigate to the 'Tenders' category in the sidebar to view current open bids, eligibility criteria, and submission deadlines. We ensure a transparent and fair procurement process following national healthcare standards.
What quality certifications do CRS products hold?
CRS Healthcare Nepal strictly adheres to WHO-GMP standards. All our products are registered with the Department of Drug Administration (DDA) Nepal and undergo rigorous multi-stage quality control checks in our ISO-certified laboratories before reaching the market.
Are there any career opportunities for medical interns?
Yes, we have a structured internship program for fresh medical graduates and pharmaceutical students. We announce these opportunities twice a year under the 'Careers' section. You can also send your CV to careers@crshealthcare.com.np for future consideration.
What is the process for returning damaged medical equipment?
Damaged or non-functional equipment must be reported within 48 hours of delivery. Please contact our post-sales support team with your invoice number and photos of the damage. We will arrange for a pickup and provide a replacement or repair according to the product's warranty terms.
Still have questions?
Our dedicated support team is ready to provide you with the precision and care you deserve. Get in touch with us for specialized inquiries.